Here are some basic tips passed down by our team to ensure you choose the right Air Conditioning supplier and installer:
- Look for rapport with the company’s sales representative. If you do not like them during the first visit, it is unlikely your opinion will improve
- Find out if they offer quality products and why they carry the brands they offer. If the price is the only reason a company stocks a brand, that is a red flag warning that quality is not a priority
- Make a note of the company’s response time. Did they return calls promptly and did they keep appointments?
- Pay attention to how the company communicates with you. If they seem uninterested after making a sale, you may have a problem.
- Take the time to look up reviews and see what previous customers say about their experiences with the provider. While it is normal to see an occasional outlying review, a collection of complaints and poor reviews should make you reconsider.
- Is your salesperson knowledgeable, or are they simply there to make a sale? Often, salespeople who know little or nothing about installing air conditioners or the size required to do a good job, leave the customer with an incorrect quote based on the work involved or they sell them an incorrect product. The best salespeople are those with experience in all facets of the industry.
Why Does Cheaper Sometimes Cost More?
There is a reason the old sayings stick around for decades or longer because they are true. Think about how many times you have heard ‘you get what you pay for.’
ACSIS Airconditioning Warehouse is well aware that this is true in the air conditioning industry. Ian and his team have seen countless instances where a customer wants to install a smaller unit because it is cheaper. They do not consider the energy needed to run the air conditioner to make their home comfortable.
Similarly, people are often eager to cut corners and use a subpar brand. The idea may look good on paper, but whatever money saved on the purchase price of the unit will end up paying for repairs and eventual replacement.
What looks like a bargain usually will end up costing you more in the long run, It is actually cheaper (and simpler) to pay for quality and get long term value.